Technology & Software
SFOS Systems and Network Administration (SNA)

Technical Support

Please submit your request online, or check the SFOS Wiki for more information.

Contact us

(907) 474-7092
239 O'Neill
P.O. Box 757220
Fairbanks, AK 99775-7220
Email: support@sfos.uaf.edu
Fax : (907) 474-7204
Link to UA Office of Information Technology

Network Status

SFOS IT System Status

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For the latest campus-wide network information, listen to the announcement from the UAF Help Desk (474-6564) or 800-478-8226.

You can also check out the UA Wide Area Network weathermap. For reference, the "commodity" connection is what we mostly use to get out onto the public internet. It typically runs fully loaded.

User Services

New Users

• On-Line New User Information Form
• Downloadable New User Information Form in Word or Acrobat

Services

• Webmail
• Mailing lists
• Directory search
• What is my IP address?
• mySFOS

Information

• New Student IT Information
• About UA Gmail Project, recommendations, and impacts on SFOS
• UA Gmail Project website
• Barracuda Spam Firewall User Guide
• Meridian Mail Quick Reference Guide for UAF
• UA OIT (Office of Information Technology) Account request form - this is used for VPN, Meetingmaker, UAF domain, etc. accounts.
• UAF Dell Computer Tech Refresh Program
• UAF Technology Advisory Board - grants for student-benefitting technology
• UA Information Technology Council is where a lot of the higher level information and recommendations are made regarding IT policies at the University of Alaska. Meetings are open to all and are available via audio conference.
• Lena Point documentation
• Changing your email outgoing server - Aug. 2008

Site licensed software

Many software applications (MS Windows, MS Office, Photoshop, Acrobat, and more) are available at no cost to you! Before purchasing any work-related software, please visit the following links:

• UAF licensed software downloads for Windows
• UAF licensed software downloads for Mac
• UA site-licensed software